The Solenergy Solar Help Hub is a starting point to help you fix common solar system errors.
If you haven’t done so already, please take the time to read your Solenergy manual and the accompanying manufacturer documents. Can’t find the docs? Get in touch here.
If you have questions, or the how-to steps leave you scratching your head, then give us a call. Remember, we’re always here to help.
It’s important to understand your solar system setup. Equally important is understanding how it works. While it’s rare, there are times you may need to perform a system shutdown.
This is likely when your inverter displays an error code, or you lose WiFi connection. In most cases, the dreaded age-old question, “have you turned the system off and on again?”, will apply.
But before you do, it’s necessary to know how to de-energise or shut down your solar safely. So, let’s help you navigate the components of your solar system with confidence.
If your Goodwe inverter has lost its connection to Wi-Fi, you can reconnect by following the steps in the Goodwe instruction guide.
Its easiest to reconnect via the Goodwe SEMS app. You’ll find these steps on page 2 – Option 2, App Configuration.
If you haven’t yet done so, download the Goodwe app for Apple or Android.
Solenergy was responsive and professional. And, in a competitive industry, this was the key to them being awarded the job. Above all their communication was clear and concise.
The entire process was professional and hassle free. The team also answered our questions and were prompt and efficient. All in all, a great company, and a great team!
The quote process was excellent. They also answered all my questions and provided regular updates. Their installation crew is very professional. In short, wonderful experience, quality product, and professional company.
Solenergy was fantastic to deal with. Not only were they knowledgeable and kind, but they also answered the questions I had without hesitation. Because of this, I have recommended them to many of my friends!
Solenergy really looked after us. Also, we are thrilled with the system they installed. The entire team was helpful, friendly, and factual in their approach, rather than being overly salesy. We wanted to ensure we got a high-quality system, and we did. Without a doubt, an excellent experience.