Solar FAQs

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Solar FAQs

Got a solar FAQ? Here you’ll find answers to our most frequently asked residential and commercial solar questions. Can’t find the answer? Not a problem. Get in touch today.

Does solar power require any maintenance or servicing?

We recommend you arrange a solar panel clean every 12 months. Also, we recommended periodic inspections. During an inspection we check wiring integrity, electrical connections, corrosion, and mechanical protection of wiring.

A clean and safety check will give you and your family peace of mind and help ensure the best possible continued system performance.

Will solar power work on cloudy days?

Your solar system will work on cloudy and overcast days. But production may be lower than on other days. Do solar panels work in the rain? Learn more here.

Can solar panels withstand hail and is damage covered under Warranty?

We work with leading global solar brands to bring you the latest technology, which is constantly evolving.  All solar panels have undergone rigorous testing and must withstand harsh Australian environmental conditions. This includes tropical storms, hail, high winds, and salt air.

For added peace of mind, talk to your home insurance company. To be sure it’s covered, it’s important to let them know you have solar.

What is the solar rebate and do I qualify?

When you install a solar system, you receive small-scale technology certificates (STCs), which are often referred to as “the rebate”. This financial incentive is applied to your Solenergy quote. The larger the system size, the less reliance you have on the grid. Therefore, the larger your solar system, the more STCs are assigned.

Once your system is installed, you’ll sign what’s known as the STC assignment. Solenergy then claims the STCs and emails your solar certification and STC assignment for your records. Simple.

You can learn more about STCs here.

Are Solenergy solar panels good quality, tier one, German panels?

Is it possible to increase the size of a solar power system in the future?

Provided there is adequate roof space for panel placement, it’s possible to increase the size of your solar power system. However, you may need to install an additional inverter, or upgrade the size of the existing inverter.

Learn more about what size solar system you need here.

Do I need a battery ready inverter to install a battery in the future?

A solar battery can be installed with our inverters – all of which are global leading brands.

So, what is a “battery-ready” inverter? Often referred to as a hybrid inverter, it contains some critical components including a battery management system. As a result, the inverter only plugs and plays with specific solar battery brands.

Battery technology is evolving quickly. Many battery brands like Tesla for example, come with a built-in battery management system. Therefore, before you invest in a hybrid inverter, it’s important to consider what brands and products may, or may not be compatible.

If you want to purchase a solar battery today, then the Soltaro AIO is a great option.

A Solenergy Solar Specialist will help you determine the best solar solution to meet your needs.

Got another solar question? Not a problem. Get in touch today.

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Working with the global solar brands you know and trust

What our clients say

Solenergy was responsive and professional. And, in a competitive industry, this was the key to them being awarded the job. Above all their communication was clear and concise.

Corey H
Corey H
Mount Cotton

The entire process was professional and hassle free. The team also answered our questions and were prompt and efficient. All in all, a great company, and a great team!

Harald B
Harald B
Ashgrove

The quote process was excellent. They also answered all my questions and provided regular updates. Their installation crew is very professional. In short, wonderful experience, quality product, and professional company.

Phil A
Phil A
Parkinson

Solenergy was fantastic to deal with. Not only were they knowledgeable and kind, but they also answered the questions I had without hesitation. Because of this, I have recommended them to many of my friends!

Kristina F
Kristina F
Newport

Solenergy really looked after us. Also, we are thrilled with the system they installed. The entire team was helpful, friendly, and factual in their approach, rather than being overly salesy. We wanted to ensure we got a high-quality system, and we did. Without a doubt, an excellent experience.

Bronte W
Bronte W
Minden
ABOUT SOLENERGY GROUP

Solenergy is a leading solar retailer offering a simple turnkey approach to installing solar to your home or business.
A Clean Energy Council Approved Solar Retailer, Solenergy is a trusted, family owned and operated Aussie business.
We pride ourselves on excellent customer service, trusted global brands and quality installations with industry leading workmanship warranties.

CONTACT
  • 4/65 Jardine Drive Redlands Business Park Redland Bay Qld 4165
  • 1800 765 363
  • info@solenergygroup.com.au
  • QLD Electrical licence: 88455
    NSW Electrical licence: 359117C
    ABN: 72 615 447 884
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